Siili is known as a pioneer in AI-driven software development and a forerunner in hybrid work. In Helsinki, the company is located in the Kiila block at the intersection of Ruoholahti and Kampi, where they have offices of around 1,500 square metres. The premises include workstations, meeting rooms and event spaces, which also serve as venues for events outside working hours. Carestep takes care of the cleaning of the premises.
Pia Alhonen from Siili answered our questions about how the cooperation has been going from the client's point of view.
Cleaning partner was chosen on the basis of shared values
Siili had already worked with our parent company Greenstep, and that's how they got to know Carestep. The matching values sparked their interest, and eventually Carestep was chosen as the cleaning partner for their Helsinki office.
Pia says that her first impression of Carestep's customer service and staff was good.
– The managers were genuinely interested in our facility and the planning was done with us in mind, she says.
Smooth, high-quality and flexible cleaning services
Siili buys a daily maintenance cleaning service from Carestep. The quality and value for money of the cleaning work is praised by Siili. According to Pia, any problems have been dealt with quickly, and the service has been smooth and flexible.
– With Carestep, it has been smooth to make schedule changes on short notice. Flexibility is important to us, says Pia.
At Carestep, each client is assigned a dedicated cleaner to make cooperation as smooth as possible. Pia says that the arrangement has worked well - the person in charge knows the needs and wishes, and is therefore able to be proactive in case of any special needs. Our designated cleaner for the Siili, Pamela, gets special thanks:
– Pamela is lovely, hard-working and clearly puts her heart into her work!
At Siili, they have been satisfied with Carestep's services and recommend the service to other companies and organisations too.
– If you are looking for a cleaning partner whose staff genuinely care about their work and take responsibility for the premises as their own, you want to choose Carestep, Pia concludes.
